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Second Song's Commitment to Accessibility

Commitment to Accessibility

Second Song is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Measures to Support Accessibility

Second Song takes the following measures to ensure accessibility:

  • Include accessibility as part of our mission statement.

  • Assign clear accessibility goals and responsibilities.

  • Provide continual accessibility training for our staff.

  • Incorporate accessibility into our procurement practices.

  • Implement a robust accessibility management system.


Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Second Song is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.



We welcome your feedback on the accessibility of Second Song. Please let us know if you encounter accessibility barriers:


Technical Specifications

Accessibility of Second Song relies on the following technologies to work with the particular combination of web browsers and any assistive technologies or plugins installed on your computer:

  • HTML

  • CSS

  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.


Assessment Approach

Second Song assessed the accessibility of this website through the following approaches:

  • Self-evaluation


Limitations and Alternatives

Despite our best efforts to ensure the accessibility of Second Song, there may be some limitations. Below is a description of known limitations and potential solutions:

  • User-generated content: Uploaded images may not have text alternatives because we cannot ensure the quality of contributions. We monitor user comments and typically repair issues within 2 business days. Please use the 'report issue' button if you encounter an issue.


Compatibility with Browsers and Assistive Technology

Second Song is designed to be compatible with the following assistive technologies:

  • Web browsers: Chrome, Firefox, Safari, Edge

  • Assistive technologies: Screen readers, voice recognition software, and screen magnifiers


Formal Complaints

If you encounter any accessibility barriers or have formal complaints, please contact us at


Continued Improvement

Second Song is committed to continuous improvement of our website's accessibility. We aim to meet or exceed current standards and regulations to ensure a seamless experience for all users.

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